Privacy Policy

1. Information We Collect

We collect personal information that you provide to us when you:

• Fill out contact forms on our website.
• Complete booking forms for our tours and services.
• Interact with us through email, phone, or other direct communication channels.
• Respond to advertisements, including those on Google, Facebook, and Instagram.

The information collected may include your name, email address, phone number, travel preferences, and any other details necessary to customize your travel experience.

2. Use of Information

The information collected is used solely to:

• Provide you with the services and products you request.
• Process bookings and reservations.
• Communicate with you regarding your inquiries, reservations, or other services.
• Improve our services by analyzing user data.
• Run targeted advertising campaigns through platforms such as Google, Facebook, and Instagram to offer relevant travel packages and promotions.

We do not sell, trade, or rent your personal information to third parties.

3. Data Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve the user experience and optimize our services. Google Analytics collects information such as:

• Pages visited on our website.
• Time spent on the site.
• Geographical location of users.
• Browser type and operating system.

This data is collected anonymously and is used for analysis and reporting purposes only.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies allow us to remember your preferences and provide you with a more personalized experience on our site. You can choose to disable cookies through your browser settings, although this may affect the functionality of certain parts of our website.

5. Security of Information

We implement industry-standard security measures, including encryption and secure servers, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

6. Third-Party Services

We may use third-party services such as payment processors, email marketing platforms, and advertising networks (Google Ads, Facebook Ads, Instagram Ads) to facilitate certain aspects of our business. These third parties may have access to your personal data for the sole purpose of performing their respective services, and they are obligated not to disclose or use it for any other purpose.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or outdated information.
• Opt out of receiving promotional communications from us.
• Request the deletion of your personal information, subject to legal or contractual obligations.

8. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the update will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed of how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: info@zenecotravels.com
• Phone: +00975324116